Our Process

From first chat to live site

No complicated contracts. No mystery. Just five clear steps that get your business online — usually in 3 to 5 weeks.

5 simple steps
3–5 week turnaround
Fixed price upfront
1

Discovery call

Day 1

We start by listening

We jump on a quick call — 20 to 30 minutes — to understand your business, your customers, and what you actually need from a website. No sales pitch. Just questions. By the end we'll know whether we're the right fit and what package makes sense.

2

Proposal & brief

Days 1–2

A clear brief, not a vague quote

Within 24 hours of our call, we send you a written project brief covering the scope, timeline, and price. Everything is agreed before any design work starts. No surprises.

3

Design

Week 1–2

Designed around your brand and your customers

We build your site mobile-first — because most of your customers are on their phones. We focus on clarity, speed, and getting visitors to take action. You'll see a first draft before anything is finalised, and you get revision rounds to make sure it's right.

4

Content & revisions

Week 2–3

We bring your content to life

Whether you supply the copy or need us to write it (available on the Pro package), we'll make sure your pages actually say something useful. We handle images, icons, and any integrations like booking systems or contact forms at this stage.

5

Launch

Week 3–5

Go live. Then we don't disappear.

Before launch we run through a full technical checklist — speed, SEO basics, mobile testing, form testing, Google Analytics. Once you're happy, we hit publish. Post-launch, you'll have support included depending on your package — and we're always reachable by email.

Promises

What you'll never deal with

No jargon or confusing tech talk
No hidden costs added after the quote
No going weeks without hearing from us

Ready to get started?

Book a free 20-minute call. We'll tell you straight if we're a fit.

Book a free call